Frequently Asked Questions:
- Q.Do you provide assisted living services?
- A.Yes. A Registered Nurse directs our assisted living program. Services are provided according to an individual plan developed by the resident’s physician, the resident, and our staff. Charges for assisted living services are based on a point system, so a resident is charged only for the actual services received, not for a range of services.
- Q.How many meals are included in the rent?
- A.Two daily meals are included in the monthly fee for those residents on an Independent Lease, with an option to purchase the third meal. Three meals are provided for residents on an Assisted Living Lease.
- Q.What else does the monthly fee cover?
- A.Weekly housekeeping and linen service, 24-hour staffing and emergency communication system, recreational and social programs, membership at the Northshore Senior Center, use of all amenities including our indoor swimming pool, scheduled transportation, laundry facilities, maintenance, cable TV, and all utilities except for telephone.
- Q.Can you accommodate special diets?
- A.We do honor requests for special diets. Individual requirements are considered and agreed upon before move-in. For residents who monitor their own diets, we also provide healthful options, an à la carte menu, and a salad bar.
- Q.Do you provide transportation to appointments?
- A.We provide scheduled transportation to appointments that are within a 15-mile radius of the residence. In addition to our transportation, some residents can take advantage of Access, a door-to-door service provided by King County Metro Transit. For further information, call (800) 201-8888 or (206) 689-3113.
- Q.Do you allow smoking?
- A.Smoking is not allowed on any Chateau campus.
- Q.Do you allow pets?
- A.Yes! We know how important pets can be and will gladly accommodate cats and dogs within limits.
- Q.How far is the Chateau at Bothell Landing campus from shopping and restaurants?
- A.Bothell’s Main Street shopping district is approximately three blocks from the community.
- Q.Do you have walking trails close to the campus?
- A.The Sammamish River Trail is across the street from the Chateau Bothell Landing campus.
- Q.How can people who have some difficulty walking get from Chateau Bothell Landing to the Senior Center or the Sammamish River Trail?
- A.We provide a shuttle service that is included in the transportation program of our community.